Floorboards Online understands and appreciates that you, as a Floorboards Online Website visitor, we are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Floorboards Online is committed to protecting your privacy. This Floorboards Online Privacy and Security Policy explain how your personal information will be treated as you access and interact with the Your Company Website.

We will only use the information supplied from you to directly assist us in providing the service you have requested.

We will not give your information to third parties unless it is necessary in conducting the service we provide to you. For e.g. Courier companies will be supplied with your details so they can deliver to you.

We are only interested in providing excellent prices with efficiency and honesty.

As the Floorboards Online Website develops and as technology evolves, Your Company will continue to strive to provide you with better and more customised services and with a more effective website. Floorboards Online encourages you to review the Your Company Privacy and Security Statement periodically because the statement may change from time to time.

In addition to the provisions of this Privacy and Security Statement, there may also be specific and additional privacy provisions which apply to certain sections of the Floorboards Online Website. As specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Floorboards Online Website. In the event of any inconsistency between the provisions of this Privacy and Security Statement and those other specific and additional provisions, the specific and additional provisions will prevail.


The information that we will collect about you will depend on how you use the facilities offered by the Floorboards Online Website. If you visit the Floorboards Online Website to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded.

If you decide to complete an online order, the information that you enter onto the online order form will only be collected by us if you submit your online order. If at any stage you cancel your order or log out prior to submitting your order, the information you have entered up to that point will be automatically deleted.


We will only use or disclose personal information that you have provided to us when:

  1. You the customer have authorised us to do so;
  2. We have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;
  3. We believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions; or if Floorboards Online is authorised, required or permitted by law to disclose the information.

An exception is where you access a Third Party Website from the Floorboards Online Website. In that case, session information or other information that you provide about yourself may be shared between that third party, the person hosting the Third Party Website and members of Floorboards Online. Third Party Websites should contain their own privacy statements and those third parties are responsible for informing you about their own privacy practices.


We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Any personal information contained in your e-mail, including your e-mail address, will be used or disclosed in ways set out in this Privacy and Security Statement. Your e-mail message content may be monitored by our Internet Service Provider or Floorboards Online employees for trouble shooting and maintenance purposes or where e-mail abuse is suspected.


(PGP corporation – PGP® Encryption Platform – world leader data encryption) The Your Company web server uses military strength encryption during transmission of sensitive data such as your credit card details. This means that you can rest easy knowing that these details only go to the person who needs them to process the order. Your Company takes reasonable steps to preserve the security of cookie and personal information in accordance with Floorboards Online Website Terms of Use and this Privacy and Security Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (not encrypted). If secure transmission is indicated, Floorboards Online currently uses military strength (128 bit) encryption. Your Company regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Floorboards Online strives to protect such information, Floorboards Online cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.


You acknowledge and accept that your use of the Floorboards Online Website indicates your acceptance of the Privacy and Security Statement. This is the current Privacy and Security Statement. It replaces any other Privacy and Security Statement for the Floorboards Online Website published on the Floorboards Online Website to date. Your Company may at any time vary the Privacy and Security Statement by publishing the varied Privacy and Security Statement on the Floorboards Online Website. You accept that by doing this, Floorboards Online has provided you with sufficient notice of the variation.